Terms & Conditions
The terms that apply when you use the National General website and online services.
Last updated: September 26, 2026
Acceptance of these terms
By accessing or using this website, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.
Use of the website
You may use this website for lawful, personal purposes related to your insurance needs. You agree not to:
- Provide false or misleading information
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with the website's security or operation
- Copy, scrape or reuse site content for commercial purposes without our permission
Quotes and coverage
Online quotes are estimates based on the information you provide. They are not an offer or a guarantee of coverage. All coverage is subject to underwriting approval, state availability and the terms, conditions and exclusions of the policy we issue. If there is any difference between this website and your policy documents, your policy documents apply.
Accuracy of information you provide
You agree to give complete and accurate information when requesting a quote, buying a policy or filing a claim. Incorrect or incomplete information may change your price, affect your coverage or lead to cancellation of your policy.
Payments
Premiums must be paid by the due date shown on your bill. If a payment is missed, your policy may be cancelled after any grace period required by law. Refunds are handled as described in our Refund Policy.
Intellectual property
All content on this website, including text, graphics, logos and designs, belongs to National General Insurance Group or its licensors and is protected by copyright and trademark laws. You may not use it without our written permission.
Third-party links
This website may link to websites run by others. We are not responsible for their content, privacy practices or availability.
Limitation of liability
This website is provided "as is" without warranties of any kind. To the fullest extent permitted by law, National General is not liable for any indirect or consequential damages arising from your use of the website. Nothing in these terms limits your rights under your insurance policy.
Governing law
These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law rules, except where the laws of your state require otherwise.
Changes to these terms
We may update these Terms & Conditions from time to time. Continued use of the website after changes are posted means you accept the updated terms.
Contact us
If you have questions about this page, call us at (541) 707-0973 or (866) 699-4141 (Mon–Sat, 8am–8pm), email help@ nationalgeneral.example, or write to nationalgeneral Insurance Group, 200 Harbor Way, Columbus, OH 43215.