Privacy Policy
How National General Insurance collects, uses, shares and protects your personal information.
Last updated: September 26, 2026
Information we collect
We collect information you give us when you request a quote, buy or manage a policy, file a claim or contact us. This may include:
- Your name, address, phone number, email address and date of birth
- Details about your vehicles, home and belongings
- Driving history, prior insurance and claims history
- Payment and billing information
Where the law allows, we may also receive information from consumer reporting agencies, motor vehicle records, other insurers and public sources to price and service your policy.
How we use your information
- To give you quotes and issue, service and renew your policy
- To handle claims and prevent fraud
- To communicate with you about your account and coverage
- To improve our website, products and services
- To meet our legal and regulatory obligations
With your consent, we may also send you marketing messages. You can opt out at any time using the link in the message or by contacting us.
How we share your information
We do not sell your personal information. We share it only when needed to run our business or when the law requires, including with:
- Your independent agent
- Service providers that help us operate, such as payment processors and claims vendors
- Reinsurers and other insurers involved in a claim
- Regulators, law enforcement and courts when required by law
Cookies and similar technologies
Our website uses cookies to keep forms secure, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the site may not work properly without them.
How we protect your information
We use administrative, technical and physical safeguards, including encryption, to protect your information. Only employees and partners who need your information to do their jobs can access it.
How long we keep your information
We keep your information for as long as your policy is active and afterward for as long as required by law, regulation or legitimate business needs, such as resolving claims.
Your rights and choices
Depending on the state you live in, you may have the right to access, correct or delete your personal information, or to limit how we use it. To make a request, contact us using the details below. We will not treat you differently for exercising your rights.
Children's privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them online.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
If you have questions about this page, call us at (541) 707-0973 or (866) 699-4141 (Mon–Sat, 8am–8pm), email help@ National General .example, or write to National General Insurance Group, 200 Harbor Way, Columbus, OH 43215.